Who Are We?
Al Diplomacy Group was founded in 1983, specializing in the repair of BMW and Mercedes-Benz vehicles. Over the years, we expanded our services to include car trading and the supply of auto spare parts. Today, Al Diplomacy Group offers a comprehensive range of services related to BMW and Mercedes-Benz, becoming a leading name in the UAE and the Middle East. We are widely recognized for our expertise in spare parts trading, serving customers in multiple countries around the world with original, and high-quality spare parts. Our association with premium brands like BMW and Mercedes-Benz ensures that we provide components that meet the highest standards of safety, quality, and reliability, ultimately enhancing vehicle longevity and performance.
Al Diplomacy Group is committed to investing in its human resources. We continually enhance the skills of our employees and technicians through regular training programs, ensuring they are up-to-date with the latest international technologies. This dedication allows us to deliver top-quality services to our customers. We pride ourselves on providing services that embody trust, quality, and skill, setting our own high standards for excellence.
We strive not only to meet customer expectations but to exceed them. As part of this commitment, we are continuously improving our operational processes to maintain strong relationships with our customers. Our goal is to become one of the leading international companies in the automotive industry, recognized for our vast resources, extensive stock, and ability to offer diverse solutions to meet customer needs. To further support our mission, we have established a state-of-the-art motorcar showroom that meets the latest standards for used vehicles, ensuring a wide variety of options to satisfy customer preferences.
Services Provided by Al Diplomacy Group
Al Diplomacy Group operates with a clear strategy: to expand its network of branches across the UAE and ensure the availability of high-quality spare parts at competitive prices. We source a diverse range of international products, offering customers both original and aftermarket options. Our portfolio includes parts for BMW and Mercedes-Benz vehicles, as well as spare parts from renowned German companies. We also offer a selection of high-quality used parts to provide our customers with cost-effective alternatives.
To meet the increasing demand for spare parts, we have partnered with one of the leading companies in Taiwan, which adheres to strict Quality Assurance standards (ISO-certified), to import external structure parts with guaranteed quality.
Our Vision & Mission
Our vision is to be recognized and respected as one of the leading automotive spare parts providers for fleet operators worldwide. We aim to deliver high-quality, cost-effective, and reliable automotive solutions while maintaining excellence in customer service and ensuring sustained year-on-year growth.
Our Commitment to Excellence
Since our establishment, we have built a reputation for excellent customer service, earning the trust and satisfaction of our clients. As we continue to grow, we embrace innovative ideas and technologies that simplify transactions for our customers and support our day-to-day operations.
We are more committed than ever to living up to our reputation and providing exceptional service to our valued customers. As a corporate entity, we are well-equipped to meet the diverse needs of our clients across the global automobile spare parts industry. Our team of skilled professionals, with experience dating back to 1977 in the UAE, is dedicated to delivering the highest standards of service, and managing even the most challenging customer requirements.
Additionally, we continually update our online systems, including live chat functionality, to provide the best customer experience. Our corporate standards apply to all areas of our business, including sales, storage, marketing, administration, and logistics, ensuring that every aspect of our operation runs smoothly and efficiently.
For inquiries, please contact us at: 00971 6 5430860
